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Terms of Sale

Last updated: 4 October 2026

Previous version: 29 September 2026. Studio subscriptions taken out before 25 September 2026 keep their rate and billing rules (see §3.3.5).

These Terms of Sale (hereinafter "ToSale") govern the subscription to and performance of the paid subscription to the Viewroom service, published by Viewroom, a French simplified joint-stock company (société par actions simplifiée) (see Legal Notice).

They complement the Terms of Service (ToS) and the Privacy Policy. In the event of conflict, the ToSale prevail strictly with regard to the commercial relationship.

Acceptance of these ToSale is materialized by subscribing to a plan.

1. Purpose

The ToSale set out the financial and contractual terms of Viewroom's paid subscriptions — the Artist subscription (formerly "Pro"; individual artist) and the Studio subscription (multi-artist management):

  • pricing and payment terms;
  • duration and renewal;
  • right of withdrawal;
  • termination;
  • warranties and liabilities.

2. Service description

Viewroom offers the following plans:

2.1 Free trial — 14 days

Full access to the Service for 14 days, with no credit card and no commitment. At the end of the trial:

  • either the User subscribes to a paid plan (Artist or Studio — normal continuation of the Service);
  • or access to the Service is suspended. Data and works are retained so that the User may resubscribe at a later date, under the conditions set out in the Privacy Policy.

No charge is made at the end of the trial — subscribing to a plan is an active step taken by the User.

The free trial also applies to the Studio plan, limited to three active artist spaces for the duration of the trial.

2.2 Artist subscription

Full access to the Service, with no time limit as long as the subscription is active. Features detailed in the Pricing section at viewroom.art.

2.3 Studio subscription

The Studio subscription is intended for professionals who manage the work of several artists — galleries, agents, studios, managers (hereinafter the "Studio Client").

The Studio Client creates and administers artist spaces: sub-accounts attached exclusively to their account, in which they manage each artist's catalogue, documents and contacts. As of the date of these terms:

  • artist spaces have no credentials of their own: under the Studio subscription, the managed artist has no account and no access to the Service, and the Service sends them no communication (see §10);
  • artist spaces have no public page: the contents of a space are accessible only to the Studio Client and to the people to whom they choose to send them (for example via a PDF export);
  • an artist space may be active or archived. An archived space can no longer be modified and does not count as an active space; its data is retained and it may be reactivated (see §3.3.3).

The Studio subscription is monthly only and offered as packs (see §3.3). Features are detailed at viewroom.art/en/studio.

3. Price

The current prices are publicly displayed at viewroom.art/en#pricing for the Artist subscription and at viewroom.art/en/studio for the Studio subscription. As of the date of these terms:

3.1 Artist subscription — euro zone and rest of the world: prices in euros, all taxes included

  • Artist monthly: €9.90 incl. VAT / month
  • Artist yearly: €99 incl. VAT / year (i.e. €8.25 incl. VAT / month)

These prices are displayed in euros, all taxes included (VAT inclusive). The applicable VAT under the User's jurisdiction is calculated and collected by Stripe (Merchant of Record) and included in the displayed price: the User pays no more than the amount shown at the time of subscription, whether or not they are VAT-registered in their country.

3.2 Artist subscription — United States: prices in US dollars, excluding tax

  • Artist monthly: $12 / month, excluding tax
  • Artist yearly: $120 / year, excluding tax (i.e. $10 / month)

These prices are displayed excluding tax. The sales tax applicable under the User's state and locality is calculated, added to the amount due at the time of payment, then collected and remitted by Stripe (Merchant of Record). The total amount charged is displayed before the payment is confirmed.

3.3 Studio subscription: packs, prices excluding tax

3.3.1 Packs

The Studio subscription is offered as monthly packs, with no minimum term. Each pack entitles the Studio Client to a maximum number of active artist spaces. As of the date of these terms, four packs are offered, one of which has no limit on active spaces.

The list of packs, the active-space limit of each and their prices are displayed at viewroom.art/en/studio. The chosen pack and its price are shown again before the payment is confirmed.

The price of a pack is a flat fee: it does not depend on the number of active spaces within the pack's limit. Creating, archiving or reactivating a space does not change the amount billed.

3.3.2 Prices excluding tax and applicable taxes

Studio subscription prices are stated excluding tax, in the Studio Client's billing currency (§3.4). Two conventions therefore coexist: the Artist subscription is displayed all taxes included (VAT inclusive) in euros (§3.1) and excluding tax in US dollars (§3.2); the Studio subscription is displayed excluding tax in all currencies.

Applicable taxes are calculated, collected and remitted by Stripe, acting as Merchant of Record (§5.1). The total amount due, taxes included, is displayed before the payment is confirmed.

Payment in euros: VAT, or the equivalent tax applicable under the Studio Client's jurisdiction, is added to the price excluding tax at the time of payment. Where the Studio Client is a business registered for VAT in the European Union and provides a valid EU VAT number at the time of payment, VAT is not charged: the Studio Client accounts for it under the reverse-charge mechanism, and the invoice states so.

Payment in US dollars: the applicable sales tax is added to the price excluding tax at the time of payment, under the same conditions as in §3.2.

3.3.3 Active spaces, pack limit and archiving

Only active artist spaces count towards the pack's limit. An archived space can no longer be modified and does not count towards that limit.

The limit is enforced by the Service: creating or reactivating a space beyond the limit of the subscribed pack is not possible without first moving to a higher pack (§3.3.4).

Archiving a space frees up a place within the pack's limit. The archived space's data (works, images, documents, contacts) is retained, and the space may be reactivated at any time within the limit of the current pack.

3.3.4 Changing pack

The Studio Client may change pack at any time from their personal account area, without changing the subscription's renewal date:

  • Moving to a higher pack: the change takes effect immediately; the price difference is charged immediately, prorated to the days remaining in the current cycle.
  • Moving to a lower pack: the change takes effect at the next renewal. No credit or refund is granted for the current cycle, whose amount remains due; until that date, the Studio Client keeps their pack and their active spaces. From that date, the price and the limit of the new pack apply. If the number of active spaces then exceeds that limit, the Studio Client chooses, from their personal account area, the spaces to keep; the others are archived, their data is retained and they may be reactivated under the conditions of §3.3.3, in particular by moving to a higher pack. Until that choice is made, creating and reactivating spaces is not possible.

The estimated amount, or the date on which the new pack takes effect, is shown before the change is confirmed. A move to a lower pack may be cancelled from the personal account area until that date; moving to a higher pack cancels it.

3.3.5 Earlier Studio subscriptions (billed per active artist space)

Studio subscriptions taken out before this version of the ToSale came into force, on the per-active-artist-space billing scale (version of 12 August 2026, §3.3), keep their rate and billing rules until the subscription ends. They are not automatically converted to a pack, and the packs' active-space limit does not apply to them. Moving an earlier subscription to a pack, should it occur, is final: the earlier rate cannot be recovered. After the subscription ends, any new subscription is taken out under the pack terms then in force.

This scale is closed to new subscriptions. Its rules, reproduced below, remain applicable to the subscriptions concerned only.

The Studio subscription is billed monthly, based on the number of active artist spaces on the account, on a degressive tiered scale. The base price includes the first artist. Archived spaces are not billed. The number of billed spaces is at least one: the base price remains due even when the account has no active space.

Euro zone and rest of the world: prices in euros, all taxes included (same tax regime as §3.1):

  • Monthly base, 1st artist included: €19.90 incl. VAT / month
  • Artists 2 to 5: €9.90 incl. VAT / month per artist
  • Artists 6 to 15: €7.90 incl. VAT / month per artist
  • Artists 16 and above: €5.90 incl. VAT / month per artist

United States: prices in US dollars, excluding tax (same tax regime as §3.2, sales tax being added at the time of payment):

  • Monthly base, 1st artist included: $24 / month
  • Artists 2 to 5: $12 / month per artist
  • Artists 6 to 10: $9.50 / month per artist
  • Artists 11 and above: $7 / month per artist

The two scales are independent: each currency applies its own tiers.

The number of artist spaces billed for a period is the number recorded at the renewal of the subscription: additions, archivings and reactivations of spaces made during a period take effect on the following billing cycle.

3.4 Billing currency

The billing currency is determined at the time of subscription from the User's country. It is fixed for the entire term of the subscription: each renewal is charged in the same currency, subject to the price changes provided for in §3.6.

3.5 Founder offer

(where applicable) Founder offer — reserved for the yearly Artist subscription: €69 incl. VAT / year instead of €99, or $84 / year excluding tax instead of $120, limited to 60 spots in total, across all currencies. This rate is locked for life as long as the subscription remains active and uninterrupted. Cancelling and resubscribing does not allow this rate to be recovered.

3.6 Price changes

The Publisher reserves the right to modify its prices. Any modification is notified to active Users at least 30 days before the effective date and applies only at the next renewal of their subscription. The User may terminate at no cost in the event of disagreement. Opening a price list in a new currency does not constitute a change to existing subscriptions, whose rate and currency remain unchanged.

4. Term and renewal

4.1 Monthly subscription

The subscription is concluded for a one-month term, tacitly renewed for one-month periods, except where terminated under the conditions below. The Studio subscription is monthly only.

4.2 Yearly subscription

The yearly subscription, available for the Artist plan only, is concluded for a one-year term, tacitly renewed for one-year periods, except where terminated under the conditions below.

4.3 Renewal information

In accordance with Article L. 215-1 of the French Consumer Code, the consumer User is informed by email, at the earliest three months and at the latest one month before the deadline allowing rejection of renewal, of the option not to renew their subscription.

5. Payment

5.1 Payment processor

Payments and billing are handled by Stripe (through its Managed Payments service, shown at checkout under the "Link" brand; seller-of-record entity Sold through Link, LLC, United States), acting as Merchant of Record for all Viewroom subscriptions (Artist and Studio). Stripe is PCI-DSS certified, calculates, collects and remits the applicable taxes (VAT in Europe, sales tax in the United States) on behalf of the Publisher, and issues the commercial invoice in the User's name. Banking data never transit through Viewroom's servers and are not stored by the Publisher.

5.2 Terms

  • The subscription is charged on the day of subscription, and then at each renewal date.
  • For the Studio subscription, moving to a higher pack during a billing cycle gives rise to a prorated charge; moving to a lower pack gives rise to no credit or refund, under the conditions of §3.3.4.
  • In the event of a payment failure, the User has 7 days to remedy the situation. Failing this, the account switches to read-only.
  • A PDF invoice is made available in the personal account area, in accordance with French invoicing legislation.

5.3 Electronic invoicing

The Publisher complies with the French electronic invoicing reform within the applicable regulatory deadlines.

6. Right of withdrawal

6.1 Consumer User (B2C)

In accordance with Articles L. 221-18 et seq. of the French Consumer Code, the consumer User has a 14-day withdrawal period from the date of subscribing to a paid plan, without having to justify reasons or pay penalties. In the event of withdrawal within that period, all amounts paid are refunded in full within 14 days of the request, using the same means of payment.

After this 14-day period, no refund is due (see §7.5).

The 14-day free trial (§2.1) allows the entire Service to be tested before any payment. It is separate from the withdrawal period, which only starts when the paid subscription is taken out.

To exercise their right of withdrawal, the User notifies their decision to contact@viewroom.art with an unambiguous declaration. A standard withdrawal form is available on request.

6.2 Professional User (B2B)

The right of withdrawal does not apply to contracts concluded between professionals, in accordance with applicable law.

7. Termination

7.1 By the User

The User may terminate their subscription at any time from their personal account area, with no charge and no penalty.

  • Monthly subscription: termination takes effect at the end of the current month. No refund of the period started.
  • Yearly subscription: termination ends renewal. Access to the Service is maintained until the end of the paid period. No prorata refund of the year started — except in cases provided for by law.

7.2 By the Publisher

The Publisher may suspend or terminate the subscription under the conditions set out in §8.2 of the ToS: immediately in the serious cases listed there, after a 15-day formal notice for other serious breaches, or without cause with 30 days' notice and a refund of the unused portion of the paid period.

7.3 Effects of termination

Upon termination, the account switches to read-only to allow export. Data is then deleted in accordance with the Privacy Policy.

7.4 Effects specific to the Studio subscription

When the Studio subscription ends (termination, or an unremedied payment failure), the account's artist spaces are frozen: any modification is refused, data is retained, and the Studio Client keeps the ability to export their data. Resuming an active Studio subscription restores full access to the spaces.

Deleting the Studio account results in the permanent deletion of all artist spaces attached to it and of their data (works, images, documents, contacts), under the conditions and within the time limits set out in the Privacy Policy.

7.5 No refunds

Amounts paid are non-refundable, whether or not the Service has been used, except in the following cases:

  • exercise of the right of withdrawal by a consumer User, within 14 days of subscribing (§6);
  • lack of conformity of the Service or breach by the Publisher of its obligations, under the conditions provided for by law;
  • termination by the Publisher without fault of the User, discontinuation of the Service or an adverse change to the Service (ToS §5 and §8.2): refund of the unused portion of the paid period.

Outside these cases, the Publisher may, at its sole discretion, grant a full or partial refund as a goodwill gesture. Such a gesture creates no right for the future or for other Users.

8. Warranties and liability

8.1 Legal warranty

The Publisher is bound by the legal warranties of conformity and hidden defects under the conditions provided for by the French Consumer Code and Civil Code.

8.2 Limits

The Publisher does not guarantee that the Service will be free from errors or interruptions. Its liability cannot be engaged for:

  • indirect damages (loss of opportunity, commercial damage, damage to reputation);
  • data losses due to a failure of the User to back up outside the Service;
  • cases of force majeure or third-party action (cyber-attack despite reasonable security measures, hosting or payment provider outage).

In any event, the Publisher's liability towards a User is limited, all causes combined, to the amounts effectively paid by that User in the 12 months preceding the triggering event. This limitation does not apply in cases of gross negligence, intentional fault, or bodily harm, in accordance with the law.

9. Ownership of works

It is expressly recalled that the works uploaded by the User remain their exclusive property — see ToS §4. No provision of these ToSale shall be interpreted as a transfer, commercial licence, or assignment of rights over the works to the benefit of the Publisher.

10. Artist spaces and managed artists' data (Studio subscription)

10.1 Nature of the data

Under the Studio subscription, the Studio Client enters and manages content and data relating to identifiable third-party artists (hereinafter the "Managed Artists"): name, biography, background, works and their metadata, documents, as well as the contacts they attach to an artist space.

10.2 Warranties of the Studio Client

The Studio Client warrants:

  • that they hold the rights, mandates and authorisations required to enter, manage and distribute this content and data on behalf of the Managed Artists;
  • that they take responsibility for informing the Managed Artists about the processing of their data through the Service, in accordance with Article 14 of the GDPR (personal data not collected directly from the data subject);
  • that they will indemnify the Publisher against any claim by a Managed Artist or a third party relating to the content and data they have entered.

10.3 Roles under the GDPR

For the personal data of Managed Artists entered in their spaces, the Studio Client acts as controller and the Publisher as processor, within the meaning of Articles 4 and 28 of the GDPR. In that capacity, the Publisher undertakes to:

  • process this data only to provide the Service and on the Studio Client's documented instructions, as materialized by their actions in the Service;
  • ensure that the persons authorised to access this data are bound by an obligation of confidentiality;
  • implement the security measures described in §8 of the Privacy Policy;
  • engage only the sub-processors listed in §7 of the Privacy Policy (hosting, database, storage, payment, email delivery), bound by equivalent obligations, the up-to-date list serving as notice to the Studio Client;
  • provide the Studio Client with reasonable assistance in responding to data subjects' requests to exercise their rights (see §10.4) and in meeting their security and breach-notification obligations;
  • at the end of the contract, retain, return and then delete the data under the conditions set out in §7.4 hereof and in the Privacy Policy.

10.4 Position of the Managed Artist

The Managed Artist is not a party to the contract between the Publisher and the Studio Client. Under the Studio subscription, they have no account and no access to the Service, and the Service sends them no communication. Requests relating to a Managed Artist's data (access, rectification, erasure, etc.) are addressed to the Studio Client, as controller; where the Publisher receives such a request directly, it forwards it to the Studio Client and provides reasonable assistance.

A Managed Artist who wishes to have their own Viewroom space may create their own account, under the conditions of the ToS and these ToSale. That account is separate from the artist space administered by the Studio Client: the Publisher does not transfer the contents of an artist space to another account without the Studio Client's instruction.

11. Personal data

The processing of personal data is governed by the Privacy Policy. The processing of Managed Artists' data under the Studio subscription is additionally governed by §10 hereof.

12. Changes to the ToSale

These ToSale may be modified. Substantial modifications are notified by prior email, within a reasonable period before their entry into force (as a rule, 15 days). They apply only at subscription renewal. A User who refuses the new ToSale may terminate at no cost with immediate effect.

13. Governing law and dispute resolution

These ToSale are governed by French law.

13.1 Amicable resolution

In the event of a dispute, the User is invited to contact the Publisher first at contact@viewroom.art, in order to seek an amicable solution.

13.2 Consumer mediation

In accordance with Articles L. 611-1 et seq. of the French Consumer Code, the consumer User may freely use a consumer mediation service. The competent mediator for Viewroom is being designated; their contact details will be published in this section once finalised.

13.3 Competent jurisdiction

Failing amicable resolution, the French courts shall have sole jurisdiction. For disputes between two professionals, the competent court shall be that of the Publisher's registered office, except where otherwise provided by law.

14. Contact

  • Email: contact@viewroom.art
  • Mail: Viewroom, 49 rue Eugène Berthoud, 93400 Saint-Ouen-sur-Seine, France