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Terms of Service

Last updated: 4 October 2026

Previous version: 29 September 2026.

These Terms of Service (hereinafter "ToS") govern access to and use of the Viewroom service, available at viewroom.art. They apply to all users, free and paying. Accessing the Service implies full and complete acceptance of these ToS.

The conditions specific to paid subscriptions are set out in the Terms of Sale (ToSale).

What Viewroom commits to never doing

  • Never claim any rights over your works.
  • Never use your works for commercial, advertising, or promotional purposes without your explicit consent.
  • Never use your works to train an artificial intelligence model, nor allow our providers to do so.
  • Never resell or license your contact list or your personal data. The only possible transfer is that of the Viewroom business itself to an acquirer, which then takes over the same commitments (see §12).
  • Never reuse contact content, import files, prompts or model outputs to train or improve AI, create a dataset or carry out direct marketing.

These commitments are not marketing claims: they are legally binding under these ToS and the Privacy Policy.

1. Definitions

  • Service: the Viewroom platform and all its features (catalogue, artist portal, press kit, PDF export, link sharing, contact archive).
  • Publisher: the natural or legal person identified in the Legal Notice.
  • User: any person holding a Viewroom account, whether active or in trial.
  • User Content: the works, images, texts, documents, metadata, and information uploaded by the User to the Service.

2. Access to the Service

2.1 Account creation

Access to the Service requires creating an account, which is reserved for persons aged 18 or over. The User undertakes to:

  • provide accurate and up-to-date information;
  • keep their credentials confidential;
  • promptly report any unauthorized use of their account.

The User is solely responsible for activity carried out under their account.

2.2 Free trial

A 14-day free trial is offered upon account creation, with no credit card and no commitment. At the end of the trial, access to the Service is suspended if no subscription is taken out — data and works are retained so that the User may resubscribe at a later date.

2.3 Artist subscription

Pricing, payment, term, and termination conditions are governed by the Terms of Sale.

3. Use of the Service

The User undertakes to use the Service in compliance with the law, public order, and these ToS. In particular, it is forbidden to:

  • publish Content for which the User does not hold the rights;
  • publish counterfeit, defamatory, insulting, discriminatory, violent, pornographic, child-exploitation, hate-speech, or otherwise unlawful content;
  • attempt to access accounts, data, or parts of the Service that do not belong to them;
  • automate use of the Service outside of the officially provided interfaces (API, export);
  • resell, sublicense, or make the Service available to third parties for commercial purposes, without prior written agreement.

Any breach may result in suspension and then termination of the account, without prejudice to any legal proceedings.

4. User Content

4.1 Ownership

User Content remains the exclusive property of its author. Viewroom claims no intellectual property rights over the works, texts, images, and documents uploaded by Users.

4.2 Hosting licence

The User grants the Publisher a licence strictly limited to the technical needs of the Service: storing the Content, reproducing it on the servers, displaying it in the User's interface, and making it accessible to the people the User chooses to share it with (via public links, PDF, press kit).

This licence:

  • is non-exclusive (the User retains all their rights);
  • is free of charge;
  • is valid only for the time the Content remains on the Service — it terminates automatically when the Content or the account is deleted;
  • does not authorize any commercial, advertising, or promotional exploitation of the Content by the Publisher.

4.3 AI: never any training on your works

Some features of the Service rely on AI models supplied by the providers listed in the Privacy Policy: for example the assisted import of a catalogue spreadsheet or a contacts file, or metadata suggestions. These features process User Content only when the User triggers them, and solely to perform the requested task.

The Publisher expressly undertakes to never use User Content to train an AI model, internal or external. It only uses providers that contractually commit not to use such content to train their models.

4.4 Liability

The User is solely responsible for the Content they publish. They warrant that they hold all necessary rights (copyright, image rights of persons depicted, third-party rights) and indemnify the Publisher against any third-party claim related to the Content published.

4.5 Moderation

The Publisher reserves the right to remove any Content that is manifestly unlawful and reported, in accordance with its hosting obligations under Article 6 of the French LCEN (Law no. 2004-575). No editorial moderation is carried out on Users' artistic work.

5. Availability and maintenance

The Publisher uses all reasonable means to ensure continuous access to the Service. Interruptions for maintenance, updates, or technical reasons may nonetheless occur. Where possible, planned maintenance is announced by email.

No service-level agreement (SLA) is guaranteed for the standard subscription. Major incidents are the subject of transparent email communication and, where appropriate, a goodwill gesture.

Changes to the Service. The Publisher may change the Service: add, modify or remove features, in particular for reasons of security, technical evolution, legal compliance or product improvement. Such changes entail no additional cost for the User. Where a change significantly and negatively affects the use of an ongoing subscription, the User is informed by email at least 30 days in advance. The User may then terminate at no cost and obtain a refund of the unused portion of the paid period.

Discontinuation of the Service. The Publisher may decide to discontinue the Service. It then informs Users by email at least 60 days in advance, gives them time to export their catalogue (§8.3) and refunds the unused portion of prepaid subscriptions.

6. Intellectual property of the Service

The Service itself (code, design, visual identity, interface, documentation) is the exclusive property of the Publisher. No provision of these ToS transfers these rights to the User.

7. Personal data and third-party contacts

The processing of personal data is governed by the Privacy Policy, which forms an integral part of these ToS.

Where the User adds or imports other persons' data into the contact book to pursue the User's own purposes, the User determines those purposes and Viewroom processes the data solely to provide the contact book and import under the User's documented instructions. The legal allocation of roles depends on the facts of each processing activity.

The User undertakes to:

  • have a legal basis and the authority required to collect, use and entrust that data to Viewroom;
  • inform the data subjects where that obligation falls on the User and handle their requests;
  • import only data that is adequate, relevant and necessary for contact management;
  • not import special categories of data under Article 9 GDPR, criminal data, passwords, banking data or other secrets unrelated to that purpose.

The instructions, security obligations, sub-processing rules, assistance arrangements and deletion periods are detailed in the Data Processing Addendum, which forms part of these ToS whenever the User uses the contact book or contact import.

8. Termination

8.1 By the User

The User may delete their account at any time from the Service interface. Deletion ends the hosting licence and removes the User Content within the timeframes set out in the Privacy Policy.

8.2 By the Publisher

The Publisher may suspend or terminate an account:

  • immediately, in the event of manifestly unlawful content, fraud, a breach of the Service's security or of third-party rights, or abusive use that endangers the Service or its other Users. The User receives the reasons for the decision by email and may contest it by replying to that message;
  • after a formal notice that has remained without effect for 15 days, in the event of any other serious breach of these ToS;
  • without cause, with 30 days' notice sent by email. The User may export their catalogue during that period, and the unused portion of the paid period is refunded.

8.3 Export

In all circumstances, the User may export their entire catalogue (images + metadata) before account closure.

9. Liability

The Publisher uses reasonable means to provide a reliable Service. It cannot, however, be held liable for:

  • indirect damages (loss of opportunity, commercial damage, loss of reputation);
  • losses arising from non-compliant use of the Service;
  • losses arising from force majeure or third-party action (hosting provider outage, cyber-attack despite security measures).

The User is encouraged to keep their own copy of their works outside Viewroom — the Service is a tool, not a single safe.

10. Changes to the ToS

These ToS may be modified. Any substantial change is subject to prior email notification, within a reasonable period before its entry into force (as a rule, 15 days). Minor changes (corrections, drafting clarifications, updated contact details) that do not affect the rights and obligations of the parties apply as soon as they are published. Continued use of the Service after the effective date constitutes acceptance of the new ToS. Failing acceptance, the User may terminate their account at no cost.

11. Governing law and competent jurisdiction

These ToS are governed by French law. Any dispute relating to their interpretation or performance shall, failing an amicable agreement, fall under the jurisdiction of the competent French courts.

In accordance with Article L. 612-1 of the French Consumer Code, in the event of a dispute with a consumer, the consumer may freely use a consumer mediation service. The competent mediator is being designated; their contact details will be published in this section once finalised. In the meantime, the consumer User may contact contact@viewroom.art.

12. Transfer of the agreement

In the event of a merger, acquisition, transfer of all or part of the Viewroom business, or any similar transaction, these ToS, accounts and associated data may be transferred to the entity taking over the Service. That entity is bound by the same commitments, in particular those listed at the top of these ToS. The User is informed by email before the transfer and may, if they wish, export their catalogue and delete their account.

13. Contact

  • Email: contact@viewroom.art
  • Mail: Viewroom, 49 rue Eugène Berthoud, 93400 Saint-Ouen-sur-Seine, France